The OIT Help Desk is available 7 days a week.
We also have walk-in service in the Founders and McDermott computer labs as well as the ROC.
OIT offers software such as Adobe Creative Cloud and Microsoft Office for full time staff and faculty as well as function specific applications as listed under Supported Vended Applications
AIM | Facilities Work Order Management |
AstraScheduling | Classroom Scheduling |
Cherwell | OIT Ticketing System (Atlas) |
Cintas | Lab Coat Dispensing System |
Comet Print | Pharos; Provide campus printing with comet card chargeback |
EMS | Student union room scheduling and space management |
Image Onsite | Bank of America Check Image Reconciliation |
Inteum Web | Research project management |
JIRA | OIT Ticketing and Resource Management |
Keywatcher | Physical Key Control and Management |
LegalFiles | Manage legal files for the UTD Legal Office |
Micros | Food services menu and purchase functions |
Odyssey PCS | Cbord/Comet Card Management System |
OpenLM Broker | Software License Management |
Point n Click | Health Center Scheduling and Imaging |
Premisys | Comet Card Issuance System |
RightFax | Fax Management System |
RSAM (Compass) | Risk Assessment System |
Tektrack | Package Tracking System |
Tightrope | Digital Signage System |
Titanium Scheduler | Counseling Scheduling System |
WebEx | Provide conferencing/screen sharing |
ZoomText Fusion | Screen Magnification, Visual Enhancements, and Screen Reading |
Handshake | Student and Alumni Job Board |
Maxient | Student Behavior Record Management |
Presence | Campus Engagement Management |
StarRez | Student Housing Data Management |