Frequently Asked Questions – Student Technology Initiative

The University of Texas at Dallas is committed to educating and graduating well-rounded citizens whose education has prepared them for rewarding lives and productive careers in a constantly changing world. We recognize laptops to be an extension of the learning tools needed to compete professionally and to co-exist socially. Having a computer – specifically a laptop – is a natural step in preparing our students to be skilled in the use of technology. The University supports its students by making a wireless network available in all residence halls, all academic buildings and in public areas. All courses may have an online component, which may include watching class videos, making virtual presentations, talking with classmates and professors, or conducting research. This initiative ensures that every student has an opportunity to be successful.

Yes, almost certainly; however, the system you buy now should still meet your needs and serve you well for four years.

If you currently own a laptop that meets the university minimum specifications, you may start off with that laptop unless your major requires otherwise. Be advised that your school/major may require that you get a better laptop during your academic career, especially if you plan to start with a low-end model. Please check the hardware page for additional details and updates regarding school/major minimum hardware specifications. Confirm your laptop meets or exceeds the minimum specifications listed on the hardware and software pages. You can check your laptop’s hardware in Windows 10 by visiting Settings > System > About this PC. You can check your laptop’s hardware in Mac by visiting System Information.

This choice is dictated largely by your personal budget considerations. First, check to see if your laptop meets the hardware minimum specifications and/or specifications for some schools/majors. Second, it may be better to buy a new machine if it is affordable because it will be faster, will have the latest technology, and may have a longer usable life. Also, be aware that many laptops cannot be upgraded as they may be limited to adding memory or internal storage.

UT Dallas is working with vendors to help provide students with the option to purchase the most current hardware and software at an affordable cost. No student will be denied admission to UT Dallas or registration in a course based on an inability to afford a laptop. Please consult with the Office of Financial Aid to review financial aid options for assistance with purchasing a laptop. You may visit the Office of Financial Aid website, email them at financial-aid@utdallas.edu, or call 972-883-2941.

There is no option to lease or purchase directly from UT Dallas. However, we have partnered with UTD Tech Store, which is conveniently located on campus, and with Dell. Students also have the option to checkout a laptop from OIT’s technology loaner program.

Yes. Please refer to OIT’s student computer checkout availability. In addition, the McDermott Library has laptops available to be checked out for up to three days and other technology accessories such as headphones, mouse, cables, are also available for check-out.

If you believe your laptop suffices for your current or upcoming coursework you can use it. However, you may request a loaner laptop from OIT or have to purchase a new one in the near future.

The UT Dallas Office of Information Technology has made special pricing arrangements with Dell on various laptop models, all of which meet the University’s minimum laptop specifications. In addition, students may utilize academic discounts to shop for Dell or Apple products at the UTD Tech Store.

No. You do not have to purchase from the University or a specific vendor. However, there are discounts available if you purchase through Dell or the UTD Tech Store.

If you do not have a printer of your own, the Office of Information Technology offers printers throughout campus via the CometPrint service.

Visit OIT’s software page for more information.

Yes, you may purchase any package separately from the UTD Tech Store. Call or email them for specific software information and pricing (1-888-439-6425 or email utdtechsales@hied.com).

Standard software minimizes software conflicts and increases the quality of software support. If you decide to use something other than the standard software, then it will be your responsibility to purchase and maintain the software. It will also be your responsibility to eliminate any software conflicts with the standard software when you start to share documents with your fellow students and submit your homework assignments to your professors.

Yes, however, it will be your responsibility to maintain the operating system and software and to ensure compatibility with the standard software (see previous answer for more information).

No. Do not use operating systems that are no longer supported by the vendors because they are unsecure when connected to the internet. The Office of Information Technology and UTD Tech Store support only the recommended hardware and software to meet the university minimum specification.

UT Dallas’ residential halls have their own internet access systems. Residents can read more about how to access the systems and how to get questions answered. Check out Residential Technology for more information.

Currently students may make appointments with OIT’s computer lab at the Founders Building for basic assistance with using University resources. The UTD Tech Store can provide further troubleshooting and repairs.

UT Dallas’ Information Security Office provides a number of tips to keep students’ laptops safe from theft and from online threats. Check out the Portable Computing Device Security.

The Office of Information Technology is available to help students with their technology questions. Student can use Live Chat, call OIT at 972-883-2911 or email at assist@utdallas.edu.