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UT Dallas External Phone Calls

OIT is aware of an issue affecting some external calls to the University to be disconnected and is working with Microsoft for a solution. Calls to our Service Desk are functioning normally. We will provide additional details as they become available.

News & Events

Latest News

  • CIO 100 Award

    We are excited to announce that the Networking and Telecommunications Team has received the CIO 100 Award for their Campus Network Building Refresh Project! This esteemed award is given to 100 organizations that have successfully executed an innovative IT initiative, significantly enhancing business processes and customer relationships.  PROJECT OVERVIEW Over the past 5 years, the… Read More

  • New Chat Widget

    The biggest update to the chat service is its attachment feature. Users can now add text and image files, which may include a screenshot of an on-screen error or a photo of a broken computer, among other images. The widget supports .txt and most image file types, but the recommended format is.jpeg & .png. With an… Read More

  • Microsoft Add-Ins Process

    Using Microsoft products can enhance your workflow, but you may at times need slightly more advanced features. Add-ins offer custom commands and additional features to M365 apps that can help increase your productivity. For example, if you need to set up a meeting with external users but are unsure what times work, you can use an… Read More

  • OIT Website Migration

    OIT Website Migration

    The Office of Information Technology (OIT) at UT Dallas has recently announced its migration to a new website template. This move comes as part of the university’s efforts to enhance its online presence and improve user experience for its students, faculty, and staff.  The new website template is designed to be more modern, user-friendly, and… Read More

  • Survey Tool Update

    Survey Tool Update.

    Dear UT Dallas Faculty and Staff, Thank you for your valuable input on UT Dallas’ survey tool. Based on the feedback collected, the Office of Information Technology has worked with Educational Technology Service and Office of Budget and Finance to extend the Qualtrics contract for three years (May 2026). Your feedback has helped us ensure… Read More

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