Data Systems To Be Offline for Planned Maintenance

May 14, 2012

The University’s data systems are scheduled to be offline for maintenance between 5 p.m., Friday, May 18, and 8 a.m., Monday, May 21. During this time, student, employee and business data will be unavailable.

Oracle PeopleSoft, the vendor for UT Dallas’ student and business systems, requires organizations running its systems to install periodic updates. The update package being implemented focuses on the University’s finance (FMS) and human resources (HCM) systems.

The project team has been testing the potential upgrades offline for several months to minimize potential conflicts. During the outage, project team members will work with the Arlington Regional Data Center (ARDC) staff to integrate the updates, and the team will conduct further testing before the updated systems are made available to campus. The team will contact those affected by email with any unresolved issues as soon as system performance is assessed.

If there is any change in the upgrade schedule, the University will notify the campus by email and through updates to the Information Resources downtime wiki. If users discover any post-outage issues, they are asked to report them to the Help Desk at 972-883-2911 or via email.


Media Contact: Karah Hosek, UT Dallas, (972) 883-5890, karah.hosek@utdallas.edu
or the Office of Media Relations, UT Dallas, (972) 883-2155, newscenter@utdallas.edu
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System Availability During Maintenance Period (May 18–21)

 

Campuswide
 Galaxy portal Offline 
    
For Students
 Orion Offline 
 Zmail Available 
 eLearning Available 
 EZPay Offline 
 MyParkingAvailable 
    
For Faculty/Staff
 OrionOffline 
        (including Faculty Self-Service)  
 eLearningAvailable 
 Galaxy Staff ToolsOffline 
        (including View Paycheck
        and Absence Balances)
  
 eProcurementOffline 
 Human Capital Management (HCM) Offline 
 Financial Management System (FMS) Offline 
 Data Warehouse (OBIEE)             Offline 

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Sunday,
April 20, 2014