Immigration Advising

Phone and In-Person Advising

Discuss immigration matters with an ISSO advisor on the phone or in person.  First-come, first-served during advising hours:

  • Monday – Thursday, 10:00 a.m. – 5:00 p.m.

To put yourself in a virtual queue*:

  • Text “utdal intl” to 310-740-7906
  • Register online at
    (userid: utdallas.intl.kiosk / password: qless)
  • Call the ISSO at 972-883-4189 and ask to be placed in the advising queue

* Queues may close before the end of advising hours if they have already reached their maximum capacity and there are no more places available for that day.

Visit the Advising Options webpage.

Staff Listing

Josephine Vitta

Sarah Ku
Assistant Director, SEVIS Compliance and Technology

Elisabeth Walker
Assistant Director, Advising, Programs & Special Populations

International Student Advisors

Jacob HarrisSenior Advisor, Immigration Programs & Communications
Jin (Christina) Zhang, Senior Advisor, J and Special Populations
Maria OchoaSenior Advisor, Technology and Processing
Travis Parker
Melissa Hernandez
Mario Villegas
Lauren Kobee



Student Services Building, SSB 3.400

Office Hours

Monday – Thursday, 8 a.m. – 6 p.m.
Advising available 10 a.m. – 5 p.m.

Friday, 8 a.m. – 5 p.m.

*Evening phone advising available by appointment only.
Email request to 3 business days in advance.

ISSO walk-in advising, phone advising, and task processing will NOT be available on the following days. Please plan accordingly.


  • Office: 972-883-4189
  • Fax: 972-883-4010


Mailing Address

The University of Texas at Dallas
International Student Services
800 W. Campbell Rd., SSB34
Richardson, TX 75080-3021