Immigration Advising

The ISSO provides the following advising assistance to help you manage your immigration status.


UT Dallas ISSO 2.0.10 app contains enhanced features to help you access key information to maintain your student immigration status and stay connected with the International Student Services Office (ISSO) at The University of Texas at Dallas.Highlighted features include:

  • Homepage : Tell the time in Texas, whether the ISSO office is open, and show your pending checklists
  • Announcements : Stay updated with announcements directly from ISSO and from ISSO’s Facebook page.
  • How Do I : Find answers to often asked immigration questions and handy checklists to guide you through application processes
  • iLocker : Store and easily access frequently used immigration document information such as I-94 numbers, I-20/DS-2019 end dates etc.
  • Advising : Provide contact information for advising and access to the advising queue with just a few clicks!
  • Settings and Search : Set up your search preference by student status (Prospective, Current and Alumnus)
  • Push Notification : Receive reminders on important dates and cultural events.

Check out a quick demo to learn more about the app.

Download it today to have the ISSO information at your fingertips! Available for Android and iOS (smartphones and tablets).

Google Play store iTunes store



AEW Guide Authorized Early Withdrawal (AEW) Guide
Change of Status to F-1 Guide Change of Status to F-1 Guide
Economic Hardship Guide Economic Hardship Guide
OPT Guide Optional Practical Training (OPT) Guide
OPT STEM Guide STEM Optional Practical Training (OPT) Guide
Transfer In Guide Guide for International F-1 Transfer Students
Reinstatement of F-1 Status Guide Reinstatement of F-1 Status Guide


Watch live presentations by International Center staff and get your questions answered in real time.

Email Advising

Immigration Workshops and Seminars

Immigration webinars, workshops and seminars give international students information to help maintain their non-immigrant status. Workshops include topics such as traveling outside the U.S., and change of status. Optional Practical Training (OPT) workshops are offered year-round to support students with this process.

Phone and In-Person Advising

Discuss immigration matters with an ISSO advisor on the phone or in person.  First-come, first-served during advising hours:

  •  Monday, Tuesday, Thursday, 10 a.m. – 4:45 p.m.

To put yourself in a virtual queue *:

  • Text “utdal intl” to 310-740-7906
  • Register online at
    (userid: utdallas.intl.kiosk / password: qless) **
  • Call the ISSO at 972-883-4189 and ask to be placed in the advising queue

* Queues may close before the end of advising hours if they have already reached their maximum capacity and there are no more places available for that day.

** Note: Please be aware that when joining the QLess line service, you are agreeing to receive text messages regarding your position in line. You do have the option to opt-out of receiving these text messages if desired.

Visit the Advising Options webpage.

Legal Assistance

The International Student Services Office (ISSO) is able to provide general immigration information, but we are not able to provide specific legal advice. Our obligation to UT Dallas F-1 and J-1 students is to interpret the regulations as best as we can when presented with a specific set of facts. Specific legal advice is available, should students seek such advice, through dedicated channels outside ISSO.

Attorney Services for Students

An immigration attorney is available on campus to provide free legal advice for currently enrolled UT Dallas students. These attorney services are sponsored by the UT Dallas Student GovernmentContact Student Government to make an appointment.


AILA is the professional organization for immigration lawyers. Visit to find an immigration lawyer in your area who can assist with complicated immigration matters.

Processing Times

The best way to help ISSO complete your request in a timely manner is to submit a complete and correct request. The processing times for most requests is 3-5 business days. Incomplete or incorrect requests will not be processed within 3-5 days. Processing times begin after the submission of correct and complete documents.
Please take the following steps to ensure you submit a complete application.

  • Sign your request form by hand. Digital and scanned signatures will not be honored
  • If the request requires additional documents, ie financial affidavit, please submit at the same time as the initial request. If you submit later, the completion of the task will be delayed.
  • Answer all required questions in the form.
  • If you are submitting your documents by email, do not send files in compressed formats, such as .rar or .zip. Instead, use a PDF, JPEG or DOC format.

If the advisor processing your request needs additional forms or information they will email you. If you do not respond within 5 business days, your task request will be closed and you will need to resubmit a new application if you still wish to move forward with the request.

Your voice matters; we encourage you to tell us how we are doing.


Wondering where to find us?


  • Office: 972-883-4189
  • Fax: 972-883-4010

Location and Mailing Address

Student Services Building, SSB 3.400
The University of Texas at Dallas
International Student Services
800 W. Campbell Rd., SSB34
Richardson, TX 75080-3021

Office Hours

Staff Listing

Josephine Vitta

Sarah Ku
Assistant Director, SEVIS Compliance & Technology

Elisabeth Walker
Assistant Director, Advising, Programs & Special Populations

International Student Advisors II
Jacob HarrisSenior Advisor, Immigration Programs & Communications

Jin (Christina) Zhang, Senior Advisor, J and Special Populations

Maria OchoaSenior Advisor, Technology and Processing

International Student Advisors

Travis Parker Mario Villegas Lauren Kobee
Teri Jenkins Faith Kashaa Amina Kader

Mailing Options

If you have immigration documents at the ISSO which you are not able to collect in person, you have two mailing options.