Student Health Center
Student Services Building 4.700
Phone: 972-883-2747
Fax: 972-883-2069
Email: healthcen@utdallas.edu

Clinic Hours
Monday-Thursday 9 am - 6 pm
Friday 8:30 am - 5 pm
Closed Saturday, Sunday, and all University Holidays

Monday-Thursday
- Last regular appointment time 5:20 pm
- Last urgent appointment time 5:40 pm

Friday
- Last regular appointment time 4:20 pm
- Last urgent appointment time 4:40 pm

Mailing Address
Student Health Center
800 W. Campbell Rd., SSB 43
Richardson, TX 75080

Insurance for Domestic Students

Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Q: What company provides SHI for the System’s students and eligible dependents?

Blue Cross Blue Shield —www.ahpcare.com

Q: How is the UT System (System) sponsored Student Health Insurance (SHI) vendor chosen?

The System drafts a request for proposal (RFP) to invite insurance companies to submit competitive bids to provide SHI to students and eligible dependents attending System institutions. System staff meets with the Student Advisory Council to discuss coverage and benefits to be offered under the plan. The various RFP's are systematically reviewed and a vendor is selected based upon specific criteria and the vendor's ability to provide comprehensive care at an affordable cost.

Q: As a qualified student enrolled at a System institution, am I guaranteed coverage under the UT SHI plan?

Yes, students meeting the eligibility requirements are guaranteed to be accepted for coverage into the System SHI Plan.

Q: Who can I contact to request additional information regarding the Blue Cross Blue Shield plan?

Information is available through the Blue Cross Blue Shield website. Blue Cross Blue Shield Customer Service can be reached by calling (800) 521-2227.

Q: How do I enroll in the System SHI plan?

International students are automatically enrolled in the student health insurance policy at the time of registration for classes. US Citizen or PR students can apply online through www.academichealthplans.com/utdallas/2012-2013/

Q: How do I obtain my insurance ID card or get a lost card replaced?

Your insurance card will be mailed to your address by the insurance company. Also, after creating an online account, ID cards or Replacement ID cards can be printed from the Blue Cross Blue Shield website.

Q: Where is the student health center at UT Dallas?

Student Health Center is at Student Services Building 4.700. To make an appointment or for questions please call 972-883-2747.

Q: If I do not seek care from the Student Health Center at UT Dallas, how do I find a provider(doctors, hospitals, etc.) in my area who accepts SHI plan?

After creating an online account on the Blue Cross Blue Shield website, you will have access to the Blue Cross Blue Shield network provider locator.

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