Contact Us

The Office of Financial Aid is here to assist you as you navigate the financial aid process. Many of your answers are available on our website (including our chatbot), but you may still want to contact someone in our office.

Questions regarding tuition, student accounts, and refunds can be answered by the Bursar Office. The Bursar Office contact information can be found on that office’s website.


Ways to Reach Us

Office hours:

Monday through Friday, 9AM to 5PM through January 31.

Call: You can call us at (972) 883-2941

Email: financial-aid@utdallas.edu  
Please send emails from your UT Dallas assigned email account and include your full name and net ID in the body of your email. If you do not know your net ID, please include your full name and date of birth. Email responses will be sent to your UTD email address.

Come in: We have rooms available in the Student Services Building (SSB) where you can have a virtual meeting with a financial aid or veterans’ benefits advisor during our open hours. Please check in at the Welcome Desk on the first floor of the SSB.

Mailing Address:

The University of Texas at Dallas
Office of Financial Aid
800 W Campbell Rd ROC22
Richardson, TX 75080-3021


Financial Aid Advisor Listing

Based on First Letter of Your Last Name:

Financial Aid Counselor A-E contact Crystal Matthews-Johnson

Financial Aid Counselor F-L contact Sara Metz

Financial Aid Counselor M-R contact Crystal Matthews-Johnson

Financial Aid Counselor S-Z contact Sara Metz

Third-Party Scholarships contact Scholarship Processing Team

Federal Veterans Benefits contact Kimberly Bomnskie

Hazlewood Exemptions contact Kimberly Bomnskie


Administrative Team

Associate Director: Carmen Tanner

Director: Sarah Dorsey

Senior Director: Robert Clarke