Urgent Message COVID-19 Updates »

Coronavirus Updates

For the most up-to-date news, please see the University’s official COVID‑19 information webpage.

Please monitor this site for information on student-focused services and resources. Please see the University’s COVID-19 webpage for the latest updates and student-related frequently asked questions.
Emergency Aid is available to students through the UT Dallas Student Emergency Financial Assistance Program. Please see the following website for information regarding resources for students in need of assistance.
Our top priority is your health and safety. We advise students to take health precautions recommended by the Centers for Disease Control and Prevention Opens in a new tab.

Health & Counseling Services

  • Students who think they have COVID-19 should notify the Dean of Students Office and their instructors. If you are living on campus, please notify a member of the University Housing staff immediately to work with you on the next steps. If you have tested positive for COVID-19 or had close contact with someone who has tested positive, please fill out our COVID-19 self-report form.
  • The Student Health Center is closed until further notice. However, students can call the center at 972-883-2747, then select option 2 to speak with a nurse.
  • Students enrolled in the student health insurance plan have access to a 24/7 nurse line and telehealth appointments by calling 1-800-581-0368. Virtual Health appointments are available to current policyholders at no cost.
  • Specific information about the student health plan can be found on the Blue Cross Blue Shield of Texas website.
  • If a student needs a prescription renewal, please log in to the patient portal and send a message to your health care provider.

UT Dallas is committed to its standing as a welcoming and diverse community. We encourage everyone to be mindful of the emotional and mental stress that can be caused by this evolving situation. Students may visit the Student Counseling Center website for information on how to access services. If you are experiencing a life-threatening emergency, please call 911. If you are in crisis and need to speak to a mental health professional, call 972-883-8255.

Enrollment and Registration

Learning Resources

The Student Success Center provides course support in the areas of science, math, writing, and speaking for undergraduate students. The University offers resources to support online classes.

 Take the following steps to successfully manage online classes:

  • Create a dedicated workspace with minimal distractions.
  • Set a schedule to structure your time.
  • Take notes during online lectures.
  • Stay in contact with other students virtually and be sure to use campus resources and ask for help.

Technology Resources

Technology Help and Support

Contact the OIT Help Desk to get answers to common issues, submit technology help requests and report outages.

Internet Access

When on campus, access wifi via CometNet.

A number of internet service providers offer discounts and increased Wi-Fi limits.

Learn about the Keep Americans Connected Pledge

Equipment Access

Learn about the computer laptop loaner program

Campus computer labs provide Windows and Mac computers loaded with academic and productivity software. Currently, only Founders Lab is open to students. Access to the computer lab is by appointment only. Please call 972-883-2393 to make an appointment.

Order equipment and repair services from the UTD Tech Store

Email

eLearning

Log in to eLearning

Student resources for eLearning

Microsoft Teams

Students can use the Microsoft Teams application for instant messaging, collaboration and communication. The Office of Information Technology (OIT) has information on how to install and use Microsoft Teams.

Learn How to Access a Lecture Recording in Streams

Honorlock

Get help with Honorlock, an online remote proctoring tool for tests and exams.

Accessibility

OIT has unlocked accessibility features within the Office 365 applications for students with low or no vision, and those who are deaf and/or hard of hearing. For more information, email the OIT Help Desk at [email protected]

Explore accessibility resources for Microsoft Office 360

Additional Resources

Stay connected with the UTD Campus App

Access LinkedIn Learning

Financial Aid

The Office of Financial Aid is offering financial aid counseling via email or a scheduled telephone conference. If you would like to schedule a telephone call with a financial aid representative, please submit an online Meeting Request Form with your time preference and contact information. The office will confirm the time with you via email.

Career Services & Student Employment

The University Career Center physical office is closed and moved virtual for the fall 2020 semester. Virtual appointments and events will be held throughout the semester and can be found in Handshake Opens in a new tab. Reach out [email protected] for questions.

Campus Operations

The UT Dallas Police Department remains at full capacity. For non-emergencies, call 972-883-2222. The campus police will perform building entry assists for those who are authorized. For emergencies, call 911. Dining Services hours have been modified. Please check the website and social media for updates. Comet Cupboard is closed indefinitely due to lack of access to campus. Please check the website or social media for updates. The University Bookstore is processing online orders Opens in a new tab. The Tech Store is processing online orders Opens in a new tab. Parking and transportation services have been modified. Monitor their website and social media for updates. Visitors to campus may park in green or housing parking spaces without a parking permit. Comet Cabs, including accessible cart service, will not be operating. Comet Cruisers will run on their normal schedules.
University Housing is open to residents only, and card access is required to enter certain facilities. Desk operations will continue with limited hours. All housing tours are canceled, and new appointments are not being accepted. For answers to frequently asked housing questions, check the COVID-19 FAQ.

The University offers a range of resources to the campus community. Students can find counseling, health care and academic support through the following services: