Refund Process | Bursar / Student Financial Services | The University of Texas at Dallas
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Refund Process

Also see refunds for dropped classes.

For student accounts with a credit (negative) balance, the Bursar Office will
  1. Analyze the account.
  2. Pay any outstanding balances from the current academic year.
  3. Generate a refund.
Note: Students who owe a balance in a different academic year cannot use federal aid, such as Pell Grants and Stafford Loans, to pay those balances. Federal aid also cannot be used to pay late fees, parking fines or library fines in any academic year.

Refund Method and Timeline

Enrolled in direct deposit? Refund method Days to receive refund*
Yes Electronic deposit 3-4
No Check via postal mail 7-10
* Estimated number of business days before students will receive refund, after the refund has been processed.
Be sure to update your EZPAY account when your bank account information changes.
A check will be sent to your U.S. mailing address of record. UT Dallas does not mail checks to international addresses, so please make sure that you have provided the University with a valid U.S. address through Galaxy to avoid delays.

Direct Deposit Enrollment

  1. Log in to EZPay with your Net ID and password. EZPay Instructions
  2. On the top of the page, select the eRefunds tab and click Set up Account.
  3. Enter your bank routing number (RTN) and account number. They can be found on your checks or by calling your financial institution
  4. Click Continue
  5. Check the I Agree box and click continue to save.

Student

Students may now view all of the refunds that have been created for them through the self-service portal of Orion.   Please login to Orion/Self-Service/Campus Finances/My Refund to view your refund history.  The information includes the following:
  • Refund Date
  • Refund Amount
  • Method of Refund (Check , EFT or If applicable Void)
  • Mailing Address of check refunds

Authorized User

Authorized Users who have applied for a Parent PLUS loan and would like to have potential excess funds refunded to them may elect to have those funds refunded to them electronically.   (Note:  The email address used to apply for the Parent PLUS loan must be the same email address saved as your email address under the Personal Profile screen in EZPay. 

  1. Log in to EZPay with your login creditials. EZPay Instructions
  2. Select the  “Personal Profile” from the gray bar at the top of the screen
  3. Update the “Date of Birth” field and the “last 4 digits of the SSN” fields
  4. Save the changes
  5. On the top of the page, select the eRefunds tab and click Set up Account.
  6. Enter in the account type (checking or savings), your bank routing number (RTN) and account number. They can be found on your checks or by calling your financial institution.  Also, update the Name of account field and the “Save payment method as” field.  
  7. Click Continue
  8. Check the I Agree box and click continue to save.