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PRODUCTION MANAGEMENT
BA 3352
Tuesday-Thursday - 2:00 pm – 3:15 pm
The objective of this course in operations management is to provide a
survey of those managerial concepts and quantitative tools required in the design,
operation, and control of production and service systems. The text provides information on
the major techniques used to operate businesses and industries, which are applied in the
solution of the assigned problems and cases. The quantitative techniques provide
experience in problem solving while teaching specific analytical skills.
TEXTBOOK
Text: Production and Operations Management: Manufacturing and Services, Chase,
Aquilano, and Jacobs, 8th Edition, Irwin / McGraw Hill, 1998.
SYLLABUS
| DATE |
TOPIC / CHAPTER |
| August 26 |
Introduction |
| August 31 |
Operations Strategy and Competitiveness -Chapter 2 |
| September 2 |
Project Management - Chapter 3 |
| September 7 |
Problems 4, 5, 7, 8 |
| September 9 |
Case: The Campus Wedding (A&B) |
| September 14 |
Product Design and Product Selection - Chapter 4 |
| September 16 |
Product Design and Product Selection – Services - Chapter 5 |
| September 21 |
Case: Kinko's Copier Stores |
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Case: AOL’s move to Flat-Rate Pricing |
| September 28 |
Quality Management - Chapter 6 |
| September 30 |
Case: Hank Kolb |
| October 5 |
Statistical Quality Control Methods S6 |
| October 7 |
Problems 1, 3, 6, 8 |
| October 12 |
Strategic Capacity Planning - Chapter 7 Case:
Shouldice Hospital |
| October 14 |
Just-In-Time Production Systems - Chapter 8 |
| October 19 |
Facility Layout - Chapter 10 Case:
Soteriou’s Souvlaki - Problems 4, 7 |
| October 21 |
Job Design and Work Measurements - Chapter 11 |
| October 26 |
Problems 4, 8 |
| October 28 |
Charting Operations |
| November 2 |
Supply Chain Management - Chapter 12 |
| November 9 |
Forecasting - Chapter 13 |
| November 16 |
Problems 2, 3, 9, 15 |
| November 18 |
Inventory Systems for Independent Demand - Chapter 15 |
| November 23 |
Problems 2, 5, 9, 20, 28 |
| November 30 |
Inventory Systems for Dependent Demand - Chapter 16 |
| December 2 |
Review |
| December 7 |
FINAL EXAMINATION - - 2:00 pm - 4:45 pm |
GRADING
The final grade will be determined as follows:
Final Examination |
40% |
Topical Quizes |
60% |
| Leadership, participation, attendance |
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Note: Quizes are given in class. NO MAKE-UPS ARE GIVEN.
| Office Hours: 3:30 p –
5:30p Tuesday, Wednesday, Thursday (Others by appointment) |
Secretary: Abbie Bailey |
| Home: 972 / 381–8437 |
972 / 883-2047 |
| FAX: 972 / 381–1933 |
Hours: 10:00a – 2:00p |
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